Shop Policies

EXCHANGES AND REFUNDS

If you are not happy with your product, please contact us by email or the contact form. You may return your item for an exchange or refund up to 7 days after receipt of your item.  If your item is damaged, we will gladly replace your item.

 

SHIPPING AND PROCESSING

Our current processing time is 2-4 weeks for most products because they are made to order. If your order contains only non-customized items, your order may be processed quicker. This information is always displayed on the header the main page of the shop.

 

CONTACT

If there are any issues with your order, you can contact us at hola@mariposastudiosdesigns.com.